QMS & EMS London

British businesses will save billions of pounds on their energy bills by implementing energy efficiency measures recommended by the audits required under the new energy savings opportunity scheme (ESOS), according to the Carbon Trust.

This article is the fourth installment of a six-part series ( I , II & III ) on common business challenges and the quality management system (QMS) tools (e.g., corrective action, document control) that can help alleviate those challenges. In this article we'll discuss something that affects all industries at some point or another—the complaint.

New figures from the office for national statistics (ONS) show that environment-related taxes have increased over the past two decades, peaking at £43 billion in 2013. According to environmental accounts published by the ONS, revenue from environmentally related taxes in 2013 represented 7.5% of total revenue from taxes and social contributions in the UK, which is equivalent to 2.7% of gross domestic product (GDP). Environment-related taxes include levies on petrol and diesel, motor vehicle duties paid by businesses and households, air passenger duty and landfill tax.

If efficiency is the economic use of human, psychological, and material resources, what is effectiveness? Go ahead and think about it. I'll wait… Like many of you, I find the online Business Dictionary to be a useful resource. Here’s how they define effectiveness: The degree to which objectives are achieved and the extent to which targeted problems are solved. In contrast to efficiency, effectiveness is determined without reference to costs and, whereas efficiency means “doing the thing right,” effectiveness means “doing the right thing.”